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Feature #3297

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New Lead Created with +91 Prefix for Existing Manually Added Number

Feature #3297: New Lead Created with +91 Prefix for Existing Manually Added Number

Added by prathap S about 2 months ago. Updated about 1 month ago.

Status:
Re-open
Priority:
High
Assignee:
prathap S
Start date:
Due date:
% Done:

0%

Estimated time:

Description

  1. Manually and (excel)add a lead with a mobile number in the CRM (without the +91 country code).
  2. Open the Calling App.
  3. Call the same customer using the manually added number.
  4. End the call and check the Lead list in the CRM.
    When calling a manually added contact, the Calling App automatically adds the +91 country code and creates a new lead instead of mapping the call to the existing lead.

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Files

clipboard-202607081742-iev6q.png (177 KB) clipboard-202607081742-iev6q.png prathap S, 07/08/2026 05:42 PM

PS Updated by prathap S about 1 month ago Actions
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 #1

  • Tracker changed from Bug to Feature

BE Updated by balaji E about 1 month ago Actions
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 #2

  • Assignee changed from balaji E to yeshwanth V

YV Updated by yeshwanth V about 1 month ago Actions
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 #3

  • Status changed from New to Resolved

YV Updated by yeshwanth V about 1 month ago Actions
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 #4

  • Status changed from Resolved to Closed

duplicate one

RR Updated by reeta reeta about 1 month ago Actions
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 #5

  • Status changed from Closed to Re-open
  • Assignee changed from yeshwanth V to prathap S
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