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Bug #4623

open
DP BE

In Sequences Failed Email Task status is not updated to Completed after correcting the email and completing the task

Bug #4623: In Sequences Failed Email Task status is not updated to Completed after correcting the email and completing the task

Added by deepakraj P 5 days ago. Updated 2 days ago.

Status:
Resolved
Priority:
High
Assignee:
balaji E
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Preconditions
An Email Sequence task should be in Failed status

Steps to Reproduce

  1. Login to the application.
  2. Navigate to Email Sequences.
  3. Open a task with Failed status.
  4. Edit/change the email details to valid information.
  5. Complete the task successfully.
  6. Check the task status.


Welcome@123

Expected:After successfully completing the corrected task, the status should be updated from Failed to Completed.
Actual:Even after changing the email and completing the task, the status remains Failed instead of changing to Completed.

Files

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clipboard-202608181440-c9dey.png (147 KB) clipboard-202608181440-c9dey.png deepakraj P, 08/18/2026 02:40 PM
clipboard-202608181440-aj8gg.png (186 KB) clipboard-202608181440-aj8gg.png deepakraj P, 08/18/2026 02:40 PM
clipboard-202608211131-gdrar.png (94.9 KB) clipboard-202608211131-gdrar.png deepakraj P, 08/21/2026 11:31 AM
clipboard-202608211131-0kwhl.png (112 KB) clipboard-202608211131-0kwhl.png not fixed deepakraj P, 08/21/2026 11:31 AM

YV Updated by yeshwanth V 4 days ago Actions
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 #1

  • Status changed from New to Resolved

DP Updated by deepakraj P 2 days ago Actions
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 #2

BE Updated by balaji E 2 days ago Actions
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 #3

  • Status changed from Re-open to Resolved
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