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Bug #4665

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PB NV

Lead Call Recording Report – Duration, Lead Name, Call Type, Call Status, and Recording Columns Missing in Downloaded Excel (apk)

Bug #4665: Lead Call Recording Report – Duration, Lead Name, Call Type, Call Status, and Recording Columns Missing in Downloaded Excel (apk)

Added by Prabhu B 4 days ago. Updated 2 days ago.

Status:
Resolved
Priority:
High
Assignee:
nandhini v
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Short Description:
The downloaded Excel file does not contain the Duration, Lead Name, Call Type, Call Status, and Recording columns available in the Lead Call Recording Report.

Steps to Reproduce:

Login to the application.
Navigate to Reports → Lead Call Recording Report.
Verify the report columns displayed on the page.
Click Download/Export to Excel.
Open the downloaded Excel file.
Verify the available columns.

Actual Result:
The Duration, Lead Name, Call Type, Call Status, and Recording columns are missing from the downloaded Excel file.

Expected Result:
The downloaded Excel file should contain all columns displayed in the Lead Call Recording Report, including Duration, Lead Name, Call Type, Call Status, and Recording.

credentials:

Admin Url:
Password:Admin@123
company Name :cai

Files

Download all files
clipboard-202608191521-pjiae.png (158 KB) clipboard-202608191521-pjiae.png Prabhu B, 08/19/2026 03:21 PM
Lead Call Recording Report (1).xlsx (16.3 KB) Lead Call Recording Report (1).xlsx Prabhu B, 08/19/2026 03:38 PM

PP Updated by parkavan p 2 days ago Actions
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 #1

  • Assignee changed from parkavan p to nandhini v

NV Updated by nandhini v 2 days ago Actions
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 #2

  • Status changed from New to In Progress

NV Updated by nandhini v 2 days ago Actions
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 #3

  • Status changed from In Progress to Resolved
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